Terms and Conditions


1. Introduction

1.1 These terms and conditions set out the terms between you the customer and us, we, our the website owner Mummy and Trainers.
1.2 We are registered in England and Wales and have our registered office at 61 Bridge Street Kington Herefordshire HR5 3DJ

1.3 Your use of this website and any service contained within constitutes acceptance of these terms & conditions in full.

1.4 You should not use this website if you do not accept these terms & conditions in full.

2. Customer Information

Goods purchased by you must be for personal use or purchased as a gift and may not be re-sold or used for commercial purposes or for any other commercial benefit

3. Privacy
We take your privacy seriously. We are registered under and comply with the Data Protection Act 1998. For further details please see our Privacy Policy.

​4. Product Pricing, Title, Use

4.1 We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a product is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable). The processing of an order can be cancelled or corrected by us at anytime up to the shipment of that order and any related items.

4.2 When placing an order, you must follow the instructions on the website as to how to
place your order and for making changes to your order before you submit it to us through the website.

4.3 All orders are subject to acceptance and availability

4.4 Once you place an order, you will receive an e-mail acknowledging the details of your order. We will not be obligated to supply a product to you until we have accepted your order for such product by e-mail in a form called a “Confirmation of Order” stating that we are accepting your order.

4.5 When we send you an acknowledgement, we may give you an order reference number and details of the product(s) you have ordered.

4.6 We may, in our discretion, refuse to accept an order from you for any reason, including if we are unable to obtain authorisation for payment, shipping restrictions apply to a particular item or the product(s) you order are out of stock or you do not satisfy the eligibility criteria set out in these Terms.

4.7 Age titles are assigned to our products and are a suggestion not to be taken literally. Adult supervision is required at all times.

4.8 We reserve the right to alter all product pricing without notice.
4.9 Title in any products ordered from us does not pass to you, the purchaser until we have received and processed a valid payment, and that payment has been made into our own bank account and your order has been shipped.

4.10  If you discover that you have made a mistake with your order after you have submitted it to us, please contact us immediately by e-mail to hello@mummyandtrainers.co.uk

4.11 Prices shown on the website are in Pounds Sterling

4.12 Payment for products can be made by all methods provided for on the website from time to time.

4.13 Our goal is to ship all purchased goods within five business days from the day you receive your dispatch email. We will endeavour to notify you if we anticipate that we will be unable to meet a confirmed delivery date, but in no event will we be responsible for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

4.14 Upon delivery of an order, you agree to inspect the Good(s) for the correct quantities and any obvious faults, defects or damage.

4.15 If you have chosen to return a product eligible for return, you are responsible for following our return policy and retuning the product to us as soon as reasonably practicable, but in no event later than 30 days from the order date. You must contact us in writing within seven days of receiving the product you wish to return

4.16 We will not accept any returns after 30 days. Products eligible for return must be returned unused in their original packaging.

4.17 If you return a product to us in accordance with our return policy, you will receive a refund which will be credited to the original payment method.

5. Customer Complaints
We endeavour to respond to all customer complaints or queries within seven working days.

6. Events Outside Our Control

6.1 We shall not be liable for delay or failure to perform any obligation under these Terms & Conditions if the delay or failure is caused by any circumstances beyond our reasonable control.

6.2 We cannot be held liable for any loss you may suffer if a third-party procures unauthorised access to any data and/or personal information that you provide when accessing or ordering from the website.

7. Licence
7.1 We grant you a licence to access the content, information and services contained within our website for personal use only.
7.2 This licence allows you to download and cache (using your browser) individual pages from our website.
7.3 This licence does not allow you to download and modify individual pages or substantial parts of our website nor to make our website available via an intranet, where our website or a substantial part of it is hosted locally on the intranet in question.
7.4 Our website design, layout, content or text cannot be copied, edited or otherwise manipulated without our express prior written permission.
7.5 Our website cannot be placed within the frame-set of another site.
7.6 Third parties are not allowed to “deep link” to pages within our website, without our express prior written permission. All links (unless expressly permitted by us) should be to the main index page of our website. Furthermore, the content of such links, whether graphic or text should not be misleading, false, derogatory or in any other way offensive.
7.7 The restriction on “deep linking” does not apply to affiliate partners who wish to send customers directly to a particular page or product in order to increase their affiliate sales.

7.8 We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

7.9 If you wish to link to or make any use of content on our site other than that set out above, please contact hello@mummyandtrainers.co.uk

7.10 Where our website contains links to other sites and resources provided by third parties, these links are provided for information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.

8. Copyright
8.1 All content, databases, graphics, buttons, icons, logos, layouts and look & feel are our copyright, unless expressly acknowledged as otherwise.
8.2 The data mining, extraction or utilisation of product information from our website is not permitted without our express prior written permission.

8.3 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Mummy and Trainers is UK registered trade mark. You are not permitted to use the products without our approval. You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensees​

9. User Generated Content
9.1 Where the facility exists you may provide reviews or public feedback on the website of products purchased by you, also known as user-generated content.
9.2 Where the facility exists such user-generated content can be provided in different formats and mediums: text, audio, video and still photographs.
9.3 As part of providing this content to us you agree to grant us a worldwide, irrevocable, non-exclusive and royalty-free license to use, distribute, edit, translate and re-purpose such content, as we require, including sub-licensing to other parties.
9.4 Such content shall not infringe the intellectual property rights of any other party. Furthermore the content shall not be illegal or capable of breaching the laws of any jurisdiction in which it may be displayed.
9.5 We reserve the right to remove any content, which breaches or risks breaching these terms and conditions.
9.6 However, we shall not assume any responsibility for auditing or monitoring any user generated content.
9.7 Any complaints about such content by rights holders or any user or visitor to our website should be directed to us using our contact details listed at the end of these terms and conditions.

9.8 Our website is directed to people residing in the United Kingdom. We do not represent that content available on or through our website is appropriate for use or available in other locations.​

10. Indemnity
By your use of our website you hereby indemnify us and undertake to keep us indemnified at all times now and in the future against all possible claims relating to any breach of these terms and conditions by you. Such indemnities to include, (but not be limited to) all costs legal and otherwise, all other expenses, damages or settlements arising from your breach of these terms and conditions.

11. Variation
We reserve the right to vary these terms and conditions at any time, without giving notice to you. Such varied terms and conditions shall automatically apply to the use of our website from the date of publication on our website.

12. Assignment
We reserve the right to assign our rights and also our obligations under these terms and conditions, without giving notice to you. This right of assignment shall only apply to us and shall not apply to you in any way.

13. Severability
The foregoing paragraphs, sub-paragraphs and clauses of these terms & conditions shall be read and construed independently of each other. Should any part of this agreement or its paragraphs, sub-paragraphs or clauses be found invalid it shall not affect the remaining paragraphs, sub-paragraphs and clauses.

14. Waiver
Failure by us to enforce any accrued rights under these terms and conditions is not to be taken as or deemed to be a waiver of those rights by us unless we acknowledge the waiver in writing.

15. Third Parties
These terms and conditions are between you and us. They do not apply to, or benefit any third party and are not reliant on any third party.

16. Entire Terms  and Conditions
These terms and conditions set out the entire agreement and understanding between you and us.

17. Indemnification

17.1 You agree to indemnify, defend and hold harmless Mummy and Trainers and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

17. Your Statutory Rights.

Where acting as a consumer your statutory rights are unaffected.

18. Jurisdiction
These terms and conditions shall be interpreted, construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts.

19. Disclaimer of warranties; limitation of liability.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Mummy and Trainers, our directors, affiliates, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Our contact details are as follows:
Mummy and Trainers