FAQ

Where are your Mummy and Trainers produced?

The Mummy and Trainers Cards and Activities are cards are printed in the UK. The physical products are assembled by hand by Nichole who is Mummy and Trainers in the UK. 

Where is my Order?

On the odd occasions, deliveries can take a little longer than usual. Please do allow extra time for delivery, and only contact us if you haven't received your order within 2 weeks. 

What if I can't wait?

When you subscribe to our emails, you will receive a free learning through play printable direct to your inbox. Every month subscribers receive free monthly activities. If you have subscribed, either before or after placing your order - and haven't received it, please check your spam folder just in case it has been misdirected, and add hello@mummyandtrainers.co.uk to your contacts.

When will an item be back in stock?

We restock our products frequently, according to demand. If a particular item you like is out of stock, the best thing to do is email hello@mummyandtrainers.co.uk and we will let you know as soon as it's back in stock. 

What are Mummy and Trainers Days out cards?

Whether you are enjoying a staycation, at a restaurant, at the park or enjoying a day trip. The Days out cards with crayons will encourage your little one to draw, write and document their day out. 

What are Mummy and Trainers Summer Club Activities?

The Summer Club Activities are designed to stimulate your child's learning and keep them busy during the six weeks holidays. Whilst learning through play your child will enjoy and develop essential skills like communication and language, fine motor skills and independence. 

What are Mummy and Trainers Starting School cards?

Each cards provides parents and carers with a tip and activity to prepare children for Primary School. The tips and activities are designed in line with the Early Years curriculum to develop and support important skills for starting Primary School. 

What are Mummy and Trainers Number cards?

Cards with tens frames designed to support children's number sense and counting. 

What are Parent consultations?

Mummy and Trainers provides bespoke online consultations, to support parents to help their children's learning at home. Preparing your child for Reception consultation provides parents with support to help their child as they enter their first year of Primary School. 

What is preparing your child for Reception course?

Online six weeks course for parents and carers to prepare their child for Reception. Parents and carers receive a downloadable booklet, activity videos and a zoom follow up call. 

What is the Scissor skills Activities?

Cards and activity booklet to support your child through the stages of cutting and using scissors safely. 

What is Stay, Play and Learn?

In person session for parents and children aged 0-7 years old to attend and access learning through play activities. 

What are the benefits of using Mummy and Trainers products and services?

All cards and courses are designed with engaging activities to develop your child's learning and developmental skills that will support your child to grow, explore and enjoy the process of learning through play. 

What is the suitable age range?

We recommend that the Mummy and Trainers cards are used for children aged three and above. Each child develops at a different rate however, the Mummy and Trainers Number cards can be used for children aged two and above. While our activities encourage independent play, we always recommend that you supervise your child while they are playing, never leave your child unattended. As a parent you know your child best, our age ranges should be used as a guide only.

What skills are developed using Mummy and Trainers products?

The Mummy and Trainers products are designed in line with the Early Years curriculum. Supporting learning through play at home.  

How do I leave feedback on products and services?

After you have placed an order, you will be contacted by email asking for a review of your order on our site. Please do leave a review if you can, we love feedback!

How are my orders delivered?

We send all parcels via Royal Mail 2nd class recorded delivery. For information on cost and alternative delivery please refer to our deliveries page.

What is your returns policy?

Please see our returns page for full details of our returns policy.

Does Mummy and Trainers ship internationally?

No, Unfortunately we do not ship internationally at this moment in time. 

How can I get involved or collaborate with Mummy and Trainers?

We love working with like-minded people. Please contact us directly via email at hello@mummyandtrainers.co.uk and we can discuss ways to work together.